
Boost customer satisfaction and streamline bookings with SMS Marketing
SMS marketing allows you to keep your customers up to date with alerts and travel updates at any time. With an unparalleled average open rate of 98%, SMS beats all other forms of communication for ease, speed and value – and is very cost-effective.
The ease with which messages can be composed and sent to many recipients with Textlocal’s bulk SMS messaging service allows information on flight delays, or other time sensitive information to be easily dispatched to those who need it most, further building customer goodwill and brand loyalty.
The contact gathering and sorting functions within the Textlocal business make it an absolute cinch for businesses in the travel and tourism industries to provide tailored offers to specific customer demographics; ensuring that customers only receive information and offers that are most relevant to them!
Textlocal’s advanced features create messages that are so much richer than just 160 characters – and we have a range of solutions for other areas of your business too.
Live travel updates
Flight delayed? Bus broken down? Unexpected traffic causing disruption? Keep those customers affected in the know with real-time SMS updates
Specific updates
Provide a short code and keyword for your customers to text in and get real-time information on the running of your services
Mobile tickets
Make bookings more convenient for your customers with secure, trackable mobile tickets that you can send via SMS
Mobile vouchers
Encourage purchases in quiet times with highly customisable mobile vouchers. Send in a text then redeem through your Messenger platform, the Textlocal app or your EPOS platform
SMS loyalty scheme
Keep your customers coming back with a personalised loyalty scheme, offering rewards for choosing your services
Attract new customers
Include a short code and keyword in your advertising to provide potential customers with a quick and easy way to register their interest
Streamline your communications
Make your customer communications process run even smoother with seamless API integration with a huge range of software
Confirm bookings
Instantly send automated travel booking confirmations to give your customers peace of mind within five seconds
For more insights on how you can use text marketing for travel gencies and in the tourism industry, you can access our library and download our case studies from happy Textlocal customers, and our Free Business Mobile Marketing Guides
Or if you just want to get started, get a 3 months Free Trial with our Corporate Package!
Related Post
A business strategy...
I’m always surprised when a business owner tells me that they don’t have a business...
- August 13, 2014
- By Nadine Thomas
- Business Growth
Pinterest For Small Business
I’m a small business, why do I need Pinterest? A common question I am asked, the answer...
- September 15, 2014
- By Mandy Baldwin
- Business Growth
Pinterest For Hospitality
Using Pinterest to market your hotel or restaurants? I worked for many years within...
- September 30, 2014
- By Mandy Baldwin
- Business Growth
Hubspot’s Conor Douglas...
Conor Douglas, Hubspot’s International Channel Manger joined the WSI Digital Summit on...
- November 19, 2014
- By Nadine Thomas
- Business Growth
The Business Show 2014
If you’re already in business, wanting to grow your business or just thinking about...
- November 25, 2014
- By Nadine Thomas
- Business Growth
Smaller Businesses can use...
Talking at the WSI Digital Summit today, Jason Palgrave-Jones, Natasha Deaffern and...
- July 23, 2015
- By Nadine Thomas
- Business Growth
Leave a Comments