In October Twitter introduced Twitter Polls, these are a great way to engage with your audience on Twitter. So what are they and how do you use them?
Hashtags are now an integral part of many Social Media platforms. They remain most used on Twitter and Instagram but also work across Facebook, Google+ and Pinterest. A Hashtag is a way for people to identify their posts and group them together. This means a user can click on a Hashtag and be taken to a big library of posts that also contain that Hashtag. Adding a Hashtag to your own content makes it more discoverable and allows you to connect with people who share common interests, locations or opinions.
In 2015 it’s essential for a business of any size to have a Social Media Policy. Even if your business doesn’t use social media (but it certainly should!) then your employees will. You might consider banning Social media altogther during business hours, but this isn’t an effective solution. For one, employees with access to Social Media have been shown to be more productive. But more important than that, Social Media used outside of company hours and grounds can still be hugely damaging.
Hootsuite’s Dan Spicer talked to businesses about how to harness the power of social at the UK WSI Digital Summit today.
Social media has a massive impact in all areas of our lives. Whether it’s businesses, the media or politicians, social media allows you to get news out and engage with people in a fraction of the time it used to take. Something that happens in one place can be across the world in seconds.
If businesses use social properly, you can provide a great customer experience which will bring business benefits.
Dan gave some great examples of brands doing it well but one of the most memorable is Oreo. Remember when the lights went out at the superbowl? Oreo were quick to take advantage of the situation and got a social media post out that went viral. That social media post cost a tiny fraction of the official ad, but was seen, shared and liked by thousands more people. They were able to capitalise because they were monitoring their social media and were quick to engage. Continue reading