7 Ways To Create Sustainable Social Engagement

Social media marketing imageEngagement is all part of being social. Whether it’s an online or offline situation, you expect to get some kind of reaction or acknowledgement from what you say, or what you do.

More and more conversations, both business and personal, take place online. Businesses that take advantage of building and maintaining online communities create a connection. A connection which is fed by customer service and the experience of that customer service. It is these connections which increase social engagement, customer loyalty and ultimately return on investment.

But just how do we go about increasing social engagement in the first place? Here are 7 top tips to get you started: Continue reading