Our Reaction to Facebook Reactions, Instant Articles & Live

Facebook Reactions, Instant Articles and Live

As we moved into 2016 Facebook announced and rolled out 2 big new features and overhauled an old one. You can’t have missed the new Facebook Reactions! Facebook is serving nearly 1.5 billion people worldwide, though it seems an unassailable monolith in the world of Social Networks it’s creators know that updates and changes are key to keeping users engaged and loyal. Along with constant evolution and incremental changes to the platform there is another core part of Facebook’s longevity strategy. Facebook is trying to consolidate vast amounts of media and be the channel through which many different every-day internet tasks are carried out.  Continue reading

Facebook Professional Services: Yelp beater?

Facebook Professional Services

This article was originally published on MyCustomer by Rob Thomas (18/01/2016)

In the days leading up to last Christmas, Facebook quietly launched a new feature with no fanfare at all. This feature could have big consequences for Facebook users and business rivals alike. In the days following the discovery of Facebook Professional Services, the stock price of Yelp took a 9% dive.

What exactly is Facebook Professional Services?

Facebook has been keeping its cards close to their its with this release, and as such there has been speculation around certain aspects of the new feature. Here’s what we know so far. Continue reading

Social Media Trends & News Q1 2016

Social Media trends 2016

The first quarter of 2016 has been an interesting time for Social Media. Facebook has introduced ‘Reactions,’ Twitter has seen it’s stock on a sharp decline and there are now more advertisers on Instagram than there are on Twitter. On top of all this Social Ad Spend is increasing it’s upward trajectory despite many marketers not being able to prove any quantitative impact.

Facebook Reactions

It’s no secret that for years people using Faceboook have been asking for a ‘dislike’ button. The Facebook team were reluctant to implement a straight ‘dislike’ button for a variety of reasons. Instead what has been introduced is a range of ‘Reactions’ that a user can use to express more than the old ‘Like.’ Though the option to simply ‘Like’ a piece of content remains. Continue reading

The 5 Biggest Mistakes to Avoid with Online Reviews

Online Reviews Mistakes to avoidHave you ever searched online to try and find a service in your local area, such as a hairdresser, dentist, car dealership or estate agent? More and more people are opting to seek out products and services online and are paying close attention to what online reviewers have to say.

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