Online Reputation Management

MANAGE Perceptions, Don’t Try to CONTROL Them

A positive reputation brings trust, confidence, and sales, which are ultimately reflected in revenue growth and profitability. Negative perceptions can lead to a decrease in consumer confidence, and in turn, a reduction in revenue and profits. Fact is, what you can’t control, you need to manage.

  • Consumers make buying decisions by going online to research, read reviews and get opinions from other consumers. If they come across negative information about your brand during a search, it may adversely affect your brands reputation.
  • Online Reputation Management (ORM) enables you to protect and manage your online reputation by becoming actively involved in the outcome of search engine results. It combines marketing and Public Relations with Search Engine Optimisation (SEO).

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Nadine Thomas

About Nadine Thomas

Nadine works across the full range of the digital marketing spectrum, but spends more of her time helping clients with their content marketing strategy and content. By it's very nature, content marketing utilises all aspects of a clients online presence, from their website to their social media presence, campaign materials and marketing automation campaigns. And of course, all this has to align and complement their offline marketing efforts.  As a business owner herself, she understand the needs and motivations of clients when working to generate revenue and increase profitablity.  In her spare time Nadine is actively involved in her local rugby club where she coaches children's rugby union and has done for 18 years. If you wish to contact Nadine please email her at You can follow me on Google+